Once your order is placed, you'll get the estimated shipping date via email. You won't be charged for it until it ships, as soon as it's back in stock.Īs you order, you should be able to see your item's estimated shipping date on the product page and during checkout. When you order a back-ordered item, you essentially reserve it in the size and color you want. What does it mean when an item is back-ordered?īack-ordered items are out-of-stock items that are expected to be back soon. Don't worry - even if we send multiple packages, we'll never charge you more than the shipping cost you saw during checkout. If that happens, you'll get a separate tracking number for every package. Despite that, we may choose to split your order to ensure you get it sooner. Usually, we try to have all your items shipped together. Why are items in my order shipped in separate packages? Note it may take the shipping company 24-48 hours to update your shipping information. You will get an email with your tracking number and estimated delivery date once your order ships. Of course, we will not charge you for these items. You will get an email to let you know if this happens. Rarely, if an item is no longer in stock, it may be removed from your order before shipping. In that case, you will not be charged extra for additional shipments. Note we may choose to split your order into several packages, and those may be shipped on separate days. You will get an email notification with your tracking information once your order is on its way. We ship most items within 2-3 business days.
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